Effective date: 25 December 2025
These Terms of Service govern your use of Revamped GY’s website and services. By placing an order or using our services you agree to these terms.
1. Who we are
Revamped GY provides website design, development, e-commerce, MMG payment integrations, hosting, domains, branding, SEO and related services in Guyana. Contact: yg.depmaver@troppus.
2. Scope of services
We deliver the services described in your quotation and any written scope. Work outside that scope is a change request and may affect cost and time.
3. Quotations and ordering
All prices are in GYD unless stated otherwise. Quotes are based on information supplied at the time and remain valid for 14 days. A project starts after acceptance of the quote, a signed confirmation and the required deposit.
4. Deposits and payments
A deposit is due to book production. You may request a deposit refund within 24 hours of payment. After 24 hours deposits are not refundable. For fixed projects the balance is due on launch or the agreed milestone. For subscriptions or hosting fees are billed in advance. We accept MMG, bank transfer or cash. Late payments may lead to suspension until the account is settled.
5. Client responsibilities
You agree to provide timely content, approvals and access needed to perform the work. Delays in content or approval may shift timelines. You confirm that all content you supply is lawful and you have the right to use it.
6. Timelines and delivery
Quoted timelines are reasonable estimates, not guarantees. We will communicate progress and any risks that affect delivery. Where a fixed date is critical, you must tell us in writing before work begins.
7. Acceptance and revisions
We provide previews for review. Revisions within the agreed scope are included during design and testing. A project is accepted at go-live or five working days after we deliver the final preview, whichever comes first, if no issues are raised.
8. Changes and extra work
New features, third-party integrations, extra pages, large content entry or rework after sign-off are billed as change requests at the current rate or by a new quotation.
9. Cancellations and refunds
You can cancel a project at any time. Deposit refunds are only available within 24 hours of payment. Once a project is completed, there are no refunds. Subscriptions and hosting can be cancelled at any time, stopping future renewals. Fees already paid for the current period are not refundable. See our Returns and Refunds Policy for full details.
10. Hosting and domains
If you use our hosting, we provide SSL, daily backups and routine maintenance. We aim for high uptime but do not guarantee uninterrupted service. We hold rolling backups for disaster recovery and will make reasonable efforts to restore service. Domain registrations and renewals are performed on your behalf. Most domain fees are not refundable once submitted to a registry.
11. Acceptable use
You must not use our services for illegal or harmful activity, including: spam or phishing, malware or hacking tools, denial of service, copyright or trademark infringement, child exploitation, hate or incitement of violence, fraud, unlicensed gambling, illegal drugs, weapons trading, doxxing, unauthorised scraping, crypto mining that degrades service or any activity prohibited by law. We may suspend or remove content that breaches this clause.
12. E-commerce and MMG payments
We can integrate MMG and other gateways to your store. You are responsible for your merchant account, compliance and settlement with MMG. We implement and test the integration but do not control payment approval, chargebacks or funds flow. You are responsible for product listings, taxes, pricing, fulfilment and customer service.
13. Third-party services and licences
Websites may rely on third-party plugins, themes, APIs, fonts or services. Their availability and terms can change. We are not liable for outages or changes outside our control.
14. Maintenance and support
Care plans cover updates, monitoring, security checks and support as described in your plan. Emergency work outside the plan scope is billed at current rates. We aim to respond quickly and prioritise service-affecting issues.
15. Security
We apply good-practice security, SSL, and backups. No system is perfectly secure. You must use strong passwords, protect access and tell us promptly about suspected breaches.
16. Data protection and privacy
We handle personal data as set out in our Privacy Policy. You are the controller of your website data. Where we process data for you, we act as a processor under your instructions.
17. Intellectual property
Upon full payment, you own the final website content and bespoke assets we create for you unless stated otherwise. We retain ownership of our pre-existing materials, internal tools and know-how. Open source components remain under their licences. We grant you a licence to use our materials as part of your site.
18. Portfolio and credits
Unless you request confidentiality in writing before work begins, you grant us permission to display non-sensitive visuals of the project in our portfolio and to place a small “Built by Revamped GY” credit link in the footer, which we will remove on request.
19. Confidentiality
Each party must keep the other’s non-public information confidential and use it only for the project. This duty does not apply to information that is public, already known, independently developed or required by law to be disclosed.
20. Warranties and disclaimers
We warrant that services will be carried out with reasonable skill and care. Except as stated in these terms, services are provided “as is”. We do not warrant uninterrupted operation, compatibility with every device or that a site will achieve any particular ranking or revenue.
21. Limitation of liability
To the fullest extent permitted by law, our total liability arising from the services is limited to the amount you paid for the service that gave rise to the claim in the 6 months before the event. We are not liable for loss of profits, revenue, data, goodwill, business interruption or indirect loss. Nothing limits liability for fraud, or where the law does not allow a limitation.
22. Indemnity
You agree to indemnify and hold Revamped GY harmless against claims or losses arising from content you supply, your misuse of the services, breach of law or breach of these terms.
23. Suspension and termination
We may suspend services for non-payment, security risk or breach of acceptable use. Either party may terminate for material breach not cured within 10 days of written notice. Upon termination, we will provide final backup or migration assistance at our standard rates if your account is in good standing.
24. Force majeure
Neither party is liable for delay or failure caused by events beyond reasonable control, including power failure, network outage, natural disaster, war or government action.
25. Dispute resolution and law
We aim to resolve issues quickly. If a dispute arises, the parties will try to settle it in good faith. These terms are governed by the laws of Guyana, and the courts of Guyana have exclusive jurisdiction.
26. Changes to these terms
We may update these terms from time to time. The latest version will be posted on our website. We will notify active clients of major changes by email or WhatsApp where possible. Continued use of the services after changes take effect means you accept the new terms.
27. Contact
Questions about these terms: yg.depmaver@troppus
Linked policies: